FAQs

Frequently Asked Questions

1. When will my order be shipped?

Most orders are processed within 24–48 hours. Once shipped, you’ll receive a confirmation email with your tracking details so you can follow your package every step of the way.

2. How long does delivery take?

Shipping times vary by location, but orders to the USA typically arrive within **5–12 business days**. We work with trusted logistics partners to ensure fast and reliable delivery.

3. How do I track my order?

You can track your order using the tracking link sent to your email after dispatch. If you haven’t received your tracking info, simply contact our support team—we’ll assist you immediately.

4. What is your return & refund policy?

We offer a hassle-free return policy. If your item arrives damaged, defective, or not as expected, you can request a replacement or refund within **30 days** of delivery.

5. Are your products quality-checked?

Yes. Every product undergoes strict quality inspection before being shipped. We partner with reliable suppliers to ensure consistent durability, performance, and value.

6. Do you offer customer support?

Absolutely. Our support team is available 24/7 to assist you with order issues, product questions, or general inquiries. Your satisfaction is our priority.

7. Can I make changes to my order after placing it?

If you need to update your shipping address or modify your order, please contact us within 12 hours of placing it. After this window, your order may already be processed or shipped.